Testimonials

“Great company to do business with! I’ve been a Wallace & Turner customer for more years than I can remember. Always great service and I would highly recommend them to anyone considering making a change.”

Tim Sheerin

“I experienced a total home fire loss and the Wallace & Turner team was exceptional, wonderful—pick the word! When I was standing in my yard the night of the fire, Patrick Field was right next to me. He explained what I was in store for in the coming year and as much as I didn't want to believe him, looking back on it, he was 100% correct. Jason Heims was at the house the very next day evaluating the loss in the cold and snow, and worked closely with me every step of the way. I can’t say enough about the amount of time, energy and support everyone, including Myles Trempe, provided throughout this process. Any time I needed Wallace & Turner to make a phone call to help push things along, they did it. When I simply needed a sounding board and someone to give me a sanity check, they were there for that, too. The agency treated me like family, and made this difficult ordeal as easy and smooth as possible.”

Charles McFarland

“My biggest factor in choosing to work with Wallace & Turner Insurance is that they are local in Springfield and provide personalized service — there is no substitute for personal service and their team offers that. I am a small business and don't need extensive coverage, and Wallace & Turner has never pressured me about coverages I didn't need. They continue to provide good rates and I haven't seen lower rates from other insurance companies that would compel me to switch.”

David Cook
Owner
The Plastic Lumber Store

“I want to brag about my insurance agent! I called Ben Galbreath on a Sunday to report that my kitchen was flooded. Approximately 20 minutes later, Mr. Galbreath was at my front door. Upon inspection, he indicated that I was going to need a restoration specialist. Within an hour, a specialist was at my home working toward a resolution. I mentioned to the Westfield adjuster about what I considered the agent’s extraordinary service. He indicated that type of agent service is not typical, it just doesn’t happen in this day and age. I agree!”

Larry Shaw

“Ben Galbreath is great! He communicates well, is very knowledgeable and is always responsive to my needs. I can trust him fully to make sure that I have the correct coverage in place for both my personal and business needs. Ben and Wallace & Turner have earned my trust!”

Rick Dustin
President
Kincaid's Is Music, Inc.

“Wallace and Turner has offered tremendous support to our growing business. They offer a comprehensive list of services and they are very responsive when a need arises. Ben Galbreath feels like an extension of our team and we are very grateful for our partnership with him and the team.”

Ryan Inman
President, Ambient Productions

“I had an insurance claim for my roof and was pleasantly surprised how easy and efficient the entire process was with Wallace & Turner and Westfield Insurance. Beginning with my agent Ben Galbreath, through the claims department, everyone was helpful and non-combative. An adjuster was sent out shortly after I filed the claim, and I received the first part of my payment within a couple days. I am thrilled with how everything was handled and this phenomenal experience makes it easy to write my premium check.”

Kirk Martin

"When I decided to start my own business in 2021, my insurance agent didn't write business insurance and referred me to Ben Galbreath. I happened to have known Ben for many years, so I asked him for a quote and obtained a second quote from another agency. Ben got right back to me and based on our relationship, I trusted him to give me an honest answer. He compared the quotes and told me the other was offering the bare minimum to run my business. Ben's quote made me feel confident that if anything went wrong, I would be covered. Since we started working together, everything has been seamless. I appreciate Ben is local in Springfield and I can easily pick up the phone or send him a text, and he'll respond right away.”

Joseph Fisher
Homestead by Fisher LLC

“I had my home, auto, business and life coverage with State Farm for over 25 years and it finally dawned on me that I never heard from my agent unless I had an issue. I was familiar with Wallace & Turner as a stalwart of the Springfield community and knew Ben Galbreath personally, so when he approached me to consider switching my business policy over, I was confident Wallace & Turner would provide great service and I wouldn’t be just a number to the agency. Ben has gone above and beyond, and I know that’s not because we’re friends; that’s how he treats all customers. Ben stays in regular communication to make sure my coverage is up to date and that there’s no issues. And if I do have a claim, it’s taken care of as quickly and efficiently as possible. Because of the fantastic experience I had with my business insurance, I moved my personal coverage over to Wallace & Turner as well.”

Kevin Schleinitz
COO
ProStratus

“I have known Ben Galbreath for many years and appreciate his professionalism and attention to detail. He has been very knowledgeable and helpful in assessing and explaining the insurance needs of our church. He has always been available to answer any questions about our insurance policies. I highly recommend Ben.”

Teresa Dolph
Business Manager, Southgate Baptist Church

“We would like to thank Ben Galbreath for our Allstate Insurance plan. This plan has been a God-send for our family. We have a very high deductible insurance plan and due to sprains, breaks, poison ivy, etc., we would be having to pay out-of-pocket for all of the costs. This plan has given us the freedom of not worrying when we have an injury. We know that the money we get from our injury will help to offset some of our insurance deductible costs. This has been the best insurance plan we have ever purchased.” 

John and Amy Haughey

“Hard to find this type of dedication and local support these days. Glad to have you in our community. Local and ingrained in Springfield and beyond. Thank you PJ, Lisa, Patrick and team!”

MaryJo Schwartz Leventhal

“The Urbana location has such a neat office! Laura is a super agent, she's so nice and very professional. Highly recommend!”

Arianny Damian

“In the fall of 2019 my rigging company, Wagner Crane, chose to pursue all of our commercial insurance coverage through agent Ben Galbreath of Wallace & Turner. One of our main draws initially was to work with a local company to make communication and need fulfillment easier. Ben is a highly professional, very friendly agent that is a joy to work with. Within minutes of emailing or calling Ben, I receive some kind of acknowledgement that my message was received, and is being worked on. Ben and his support staff are punctual and quick, but also highly effective and accurate. Looking back through this year with them, I cannot remember a single time where they didn’t fully meet our expectations. It is my pleasure to highly recommend Wallace and Turner for all of your commercial insurance needs. You will be in great hands with Ben. I am confident that you will feel taken care of by his attention to detail and devotion to fighting for his customers’ needs.”

Sarah Panateri

Chief Officer of Operations, Wagner Crane & Rigging

“We chose Wallace & Turner because they are local. You expect quick service when using local and it's just what we get. We like the fact that WT is proactive in keeping us up-to-date and compliant with our customer needs as well. We are a small business and WT still makes us feel special.”

Debbie Titus
Owner
Mad Sweet Heat

“Ben Galbreath has been working with FDC and me, personally, for more than five years. He stepped right in and started to work with our company by getting to know what we do, understanding our work space and working with other individuals in our company to evaluate any exposures we could have.

Ben took it upon himself to go to every insurance company within his office to find our company better coverage for a better price. He was successful in finding a company who understood what we do and lowered our annual pricing.

Ben is a very professional and strong insurance advisor to our company. We consider him one of the lead advisors for our company in regards to financial and insurance protection. Ben works hard to know our industry and is always looking for ways to save us money without compromising our protection.”

Fred Circle
President / CEO, FDC Enterprises Inc.

“I contacted Ben Galbreath when my husband and I were in need of temporary medical insurance. He found us an amazing temporary provider, and we decided to have him look into auto and home insurance as well. Once again, Ben worked hard to find us the best rate, and what he found for us didn't compare in the slightest to what we currently had, so we decided to make the switch. The coverage that was offered for the rate was great!

I have worked with a few other Wallace & Turner staff, and everyone has been friendly and VERY helpful! Wallace & Turner will do everything to find you the best coverage and the best rates! I highly recommend giving them a try and finding out for yourself!”

Sarah Haney

“Awesome staff! Always helping me get the lowest rates for both personal and business insurance!!”

Angela Malloris Shuff 

“Wallace & Turner has been great with us. Couple years back, my car was hit sitting in my driveway. They were right there for us. We had a small fire and once again they were there for us!!”

Lori Brillhart Adams

“Ben Galbreath is an outstanding professional! We have worked with Ben for many years and he is always doing his best to get us the best coverage possible at a reasonable price. I would encourage you to get a quote comparison from Ben. He is trustworthy and honest in his quotes!”

Jenny Overholser Wood

“Wallace & Turner takes the guess work out of Medicare choices! Mickey Sweeney will analyze what you need. Call her, she's the best for seniors with important answers to all your questions about Medicare and Medicare supplements.”

Janice & John Evans

“I've been with Jason Heims at Wallace & Turner, Inc. for several years now. I called him on a recommendation from a family member while we were in the process of purchasing our first home and of course getting insurance was a major step in our closing process. Jason was great, answered all of the questions I had, got us a great rate and a discount when we added our auto policies. My rates have been fairly steady for the entire time I've been a customer. I have filed claims on my auto policy and the whole process was very smooth and the agency took care of everything, 100% customer satisfaction on these issues. I've never needed to file any claims on my home, but I wouldn't expect that to be any different.”

J.C.

“I would recommend Ben Galbreath to anyone who is looking to do insurance business with an honest, ethical, respectable, knowledgeable person.”

Ron Wood

“I highly recommend Ben Galbreath for any of your insurance needs! He has been a wonderful agent to my family and is a man of integrity, punctuality and caring. It is worth at least allowing him to give you a quote.”

Rita Robb Chapman